Widerrufsrecht

Refund Policy

We offer a 14-day return policy. You have 14 days after receiving your item to request a return.

Return Conditions

To be eligible for a return, your item must be:

• In the same condition as you received it
• Unused and undamaged
• In its original packaging

You will also need your order confirmation or proof of purchase.

How to Start a Return

To request a return, contact us at sk-arthouse@outlook.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back without prior approval will not be accepted.

Damaged or Defective Items

Please inspect your order upon delivery. If your item is defective, damaged, or if you received the wrong product, contact us immediately so we can evaluate the issue and make it right.

Non-Returnable Items

The following items cannot be returned:

• Custom or personalized orders
• Sale items
• Gift cards
• Hazardous materials, flammable liquids, or gases

Exchanges

The fastest way to get the item you want is to return the original item and place a new order once the return is accepted.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved. If approved, you will be automatically refunded to your original payment method within 10 business days. Please note that your bank or credit card company may require additional time to process the refund.

If more than 15 business days have passed since your return was approved, please contact us at sk-arthouse@outlook.com.